It is The Employer’s policy to ensure that employees with a grievance relating to their employment can use a procedure which can help to resolve grievances as quickly and as fairly as possible. The Employer reserves the right to depart from the precise requirements of this procedure when it is expedient to do so.
INFORMAL DISCUSSIONS
In the first instance you should talk to your immediate supervisor, to see if the matter can be resolved locally.
FORMAL PROCEDURE
Stage 1
If the issue cannot be resolved by your immediate supervisor, or if you feel that the grievance has not been resolved by any action taken or not taken by your immediate supervisor, or it is not appropriate to raise the matter with your immediate supervisor, then you should raise the matter in writing to your line manager.
Your line manager will arrange a meeting with you to discuss the matter. You will receive a formal invitation to attend the meeting and have the right to be accompanied by a work colleague or trade union representative. Following the meeting your line manager will notify you of his/her decision in writing with the right of appeal.
If you are satisfied, then no further action will be taken.
Stage 2
In any instance where the issue cannot be resolved satisfactorily, you have the right of appeal to your line manager’s line manager. You should, within five working days of the date of the decision at Stage 1, appeal in writing (setting out the grounds of your appeal) to that manager.
You will be entitled to have a meeting with that manager to discuss the matter. You will receive a formal invitation to this meeting and will have the right to be accompanied at this meeting by a work colleague or trade union representative. The manager will endeavour to give his/her decision within seven working days of the date of the meeting. The manager’s decision is final.
